11. Keeping our platforms safe. Our Trust & Safety teams use AI to help detect and flag content that may violate our policies. This saves our teams significant time — a critical advantage when our teams manually reviewed more than one billion pieces of content in 2024 alone.
12. Understanding employee feedback. NotebookLM also helps us instantly summarize and identify key themes from thousands of survey responses, allowing us to quickly find actionable information to improve future internal company moments.
13. Finding the right talent. Our People Operations team uses AI as part of our recruiting process to more effectively search our candidate pool and match skills and experiences to the right open roles, with a recruiter always leading the process.
14. Reducing food waste. Our chefs use data from AI-driven insights to refine menus, preventatively reduce waste in our cafes and tailor solutions unique to each campus’ needs. In 2024, we reduced food waste per Googler by approximately 39% compared to 2019.
As these examples show, the real benefit of using AI in our work isn’t just about speed. It’s also about empowering our teams to engage in creative thinking, tackle complex challenges and dedicate their time to more strategic initiatives.
Ultimately, AI not only boosts efficiency and fosters creativity but also leads to the creation of new roles and opportunities that help our teams concentrate on high-impact work and develop groundbreaking products for people everywhere.