Many affected users took to social media platforms such as X to voice their confusion [File]
| Photo Credit: REUTERS
OpenAI’s chatbot ChatGPT experienced an outage on Wednesday (September 3, 2025), with the company confirming the issue at around 13:40 IST on its status page.
The web outage report compiler Downdetector recorded an uptick in complaints from users across the world, with hundreds of reports being registered per country. Many users complained that ChatGPT responses were not being generated, which the company also noted.
ChatGPT users in the U.S. and India were among those who were affected by the outage, per Downdetector. Many affected users took to social media platforms such as X to voice their confusion.
OpenAI listed 23 affected components on its status web page, including login, web, desktop, mobile (both iOS and Android), WhatsApp, search, file uploads, image generation, and more.
OpenAI’s API, Sora, and Playground offerings have not recorded any similar incidents on Wednesday, per the website.
“We are investigating the issue for the listed services,” noted OpenAI on its status web page on Wednesday at 13:40 IST. Close to an hour later, the company confirmed it was investigating the root cause.
At 14:43 IST, OpenAI noted, “We have identified the root cause and are working to resolve it.”
The story is ongoing.
Published – September 03, 2025 02:48 pm IST